Privacy Policy

Pandafirm LLC ("we" or "the Company") establishes the following Privacy Policy regarding the handling of personal information collected through the software "rakko" and related web services (the "Service").

  1. Information We Collect

    We collect the following information in the course of providing the Service:

    • Email address (at the time of user registration)
    • License key
    • License status
    • Number of installations
    • Software version information
    • Payment and billing status information (credit card numbers and other payment details are managed by our payment processor and are not retained by us)

  2. Purpose of Use

    Collected information is used solely for the following purposes:

    • Issuance and management of licenses
    • License authentication
    • Management of installation counts
    • Sending download links
    • Sending important service-related notices
    • Notifying changes to the Terms of Service and Privacy Policy
    • User support

  3. Sharing with Third Parties

    We will not provide or disclose collected personal information to third parties except in the following cases:

    • When the user has given consent
    • When required by law
    • When necessary to protect the life, body, or property of a person
    • When sharing information with our payment processor (excluding credit card information)

  4. Protection of Information

    We implement appropriate technical and administrative security measures to ensure the safety of collected personal information. However, data transmission over the Internet cannot be guaranteed to be completely secure.

  5. Cookies and Access Analytics

    The Service may use cookies for access analytics purposes. Data collected does not include personally identifiable information.

  6. Retention Period

    Collected personal information will be retained for the period necessary to provide the Service and as required by applicable laws.

  7. Disclosure, Correction, and Deletion

    Users may request disclosure, correction, or deletion of their personal information held by us. Please contact us via the inquiry form in the footer.

  8. Changes to This Privacy Policy

    We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this website and will take effect upon publication.

  9. Contact

    For questions or requests regarding this Privacy Policy, please contact us via the inquiry form in the footer.

Established: June 22, 2026

Pandafirm LLC